🛡️ NR Link – Privacy Policy

NR Link (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal data of our customers and visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services or access our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, NID/passport, and address.
• Account Information: Username, billing history, and payment details.
• Technical Information: IP address, device type, browser type, access time, and usage logs.
• Service Usage Data: Internet browsing logs, download/upload activities, and support interactions (as per legal & regulatory requirements).

2. How We Use Your Information

We use your data for the following purposes:

• To provide and maintain internet services
• To manage billing and payments
• To provide customer support
• To notify you about service updates or issues
• To comply with government regulations and legal obligations
• To improve our service quality and customer experience

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information:

• With government or regulatory authorities as per law
• With trusted third-party vendors (e.g., payment processors, SMS gateway) under strict confidentiality
• In cases of mergers, acquisitions, or legal disputes (with notice)

4. Data Security

We implement industry-standard security practices to protect your personal data, including:

• Data encryption
• Secure servers and firewalls
• Role-based access controls
• Routine security audits

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to regulatory constraints)
• Opt-out of non-essential communications
• Report misuse or privacy concerns via our support team

6. Cookies and Tracking

Our website may use cookies to enhance user experience. You can control cookie preferences via your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. You will be notified of major changes via email or website notice.